|
Frequently
Asked Questions:
For
Troubleshooting Click Here
Have
an important pre-sales question? Hopefully
the following information will help you understand
what this great electronic software distribution
product can do or contact
us
|
| What
is LEAH-Merchant DPSS? |
| Glad
you asked! LEAH-Merchant DPSS, also known as LEAH-Merchant
Digital Product Sales System, is an automated downloadable
product delivery system. In the information technology
industry this is known as Electronic Software Delivery
or ESD. LEAH-Merchant can be used to deliver: Ebooks,
software, shareware, music files, PDFs, images,
spreadsheets, PowerPoint, presentations, Audio Ebooks,
Zip Files, just about anything downloadable. |
| How
Does It Work? |
|
Once
a buyer initiates a purchase via your LEAH-Merchant
generated order buttons/links, their payment will
be authorized by 2Checkout, PayPal, or ClickBank
(whichever one of these outsourced vendor solutions
or payment providers you choose).
Then
your vendor solution/payment provider will send
back a confirmation to your LEAH-Merchant installation
to go ahead and process the order.
LEAH-Merchant
will then deliver the product to your customer
and can optionally begin a sequence of follow-up
messages to train, inform or sell related products
to your new customer.
LEAH-Merchant
can also send demo products and follow-up
with pre-written sales materials (that you write)
to help them make the decision to purchase.
Get
Started by ordering now (Risk Free).
Note:
LEAH-Merchant is fully registered, copyrighted
and protected by the United States Copyright Office.
All rights are reserved both domestically and
Internationally.
|
| If
I don't like it can I get a refund? |
| Yes,
you have 30 days to try it out. If you don't
like it simply remove it from your web server (to
comply with our legal requirements) and we will
refund your money. If you are a freebie seeker
or cyber shop-lifter, please go elsewhere,
we will know if you continue to use the application
and will disable it and/or take further legal action
if required. So
please Try It Risk Free! |
| Isn't
LEAH-Merchant kind of expensive? |
|
Compared
to what? :-)
We've
had people tell us that LEAH-Merchant should cost
more.
Besides
providing top-notch support with 100% customer
satisfaction, we
are also interested in creating a product of high
quality and we've strived to make it better and
better over the years.
If
you wish to look for a cheaper solution that doesn't
do as much... then contact
us and maybe we can recommend one. Remember,
you will never see this product on a resell-rights
site, it is only made, sold and professionally
licensed by Client By Design to other professionals.
It's
like having your own live order taker and sales
person who never needs to eat, sleep or take coffee
breaks. And, best of all, there are no monthly
fees and no expensive merchant account, membership
or other hidden fees required. LEAH-Merchant DPSS
helps you free up time allowing you to make more
money selling products 24/7 even while you're
on vacation.
It was created by Client By Design, LLC over three
years ago to sell our own professional application
software and downloadable educational software
and guides.
Many
people use cost as an
excuse to never get started and months
or even years later--they look back with regret
at all the sales they could
have made, but didn't! With
a 30 day money back guarantee. What's your excuse???
Get
Started today.
|
| Can
I sell Physical products with it (stuff that I have
to ship)? |
| No.
It was meant for downloadable products only |
| Can
LEAH-Merchant DPSS handle recurring sales (memberships,
subscriptions, etc)? |
| No
this application was created to deliver one-time
purchases. However, It could be used to deliver
membership IDs, E-Tickets and passwords after purchase. |
| Does
LEAH-Merchant handle affiliate transactions? |
| It
is possible to use a variety of 3rd party affiliate
tracking tools with LEAH-Merchant DPSS. Be sure
to check out www.Interneka.com to start and run
your own affiliate programs by combining Interneka,
2Checkout and LEAH-Merchant. Please direct all questions
to Interneka's support. |
| I've
never sold anything online before, will this product
make me a rich instant sales giant? |
| No.
This product helps to facilitate and complete online
sales, it does not make the sale for you. You will
need the right products and the right offer. There
are many great sales and marketing books out there
that can help you become an experienced sales person.
Try http://www.ElectronicBookSoftware.com
or http://www.ClickOpps.com
and look up marketing and sales. Some LEAH-Merchant
Users are selling their own products and making
extra money while others are living completely off
the internet through their own efforts and with
the help of this product. |
| I
hear LEAH-Merchant DPSS can distribute serial numbers,
is this true? |
| Yes,
just load the application with a bank of serial
numbers via a text file (one per line) per product
and it will then distribute them per product or
license purchase (see next question). |
| Can
LEAH-Merchant handle varied pricing for my items
based on customer selection (i.e. Different Operating
Systems, file size, premium/lite versions, etc)? |
| LEAH-Merchant
DPSS can handle these types of transactions by entering
each item seperately. In other words, if your digital
product comes in three flavors, then you will need
to enter three different product entries into LEAH-Merchant
and upload each product to its database. |
| I
sell arts and crafts, how will this product help
me? |
| You
can sell downloable general and cross stitch patterns,
photo transfers, puzzles, scrap book items, templates,
bead work diagrams, how-to guides and more. Start
teaching and selling your craft ideas today |
| I
am a shareware or software author, can LEAH-Merchant
help me distribute my products? |
|
Yes,
you can use the application to distribute your
pre-loaded unlock keys or registration codes to
your demo products (fully unattended) after a
sales is made. You can even use it to distribute
full versions of your product after a purchase.
Scenario
1 - If you have two versions of your product
1.
Allow prospects to download your demo version
2. Provide them a link to purchase and download
the full version (they will buy with LEAH-Merchant)
3. Let LEAH-Merchant DPSS send them the full version
and send the serial number to unlock it
Scenario 2 - If you have one version of the
product
1.
Allow prospects to download your limited (feature
disabled) demo version
2. Provide a link for them to download a license
(this can be a text file, pdf, word, etc) (via
LEAH-Merchant)
3. Let LEAH-Merchant DPSS send the license and
the serial number/unlock code so your buyer can
unlock the additional features of your product.
In
both scenarios, the sending of a download link
is triggered by a completed purchase.
|
| I
am an ebook author or reseller, how can this product
benefit me? |
| You
can use LEAH-Merchant to distribute your ebooks
or audio books securely on the Internet. Just upload
your products and set your distribution options.
You are now ready to sell your ebooks to customers
24/7 with complete automated product delivery. |
| Is
LEAH-Merchant really fully automated? |
| Yes,
it can deliver downloadable products 24 hours a
day 7 days a week without your intervention. It
can even send unlock keys and serial numbers that
you pre-load into the system (for each product). |
| Can
I send products manually if customer didn't get
the product or if there was some other error (corrupt
product code, delayed payment, customer's ISP accidently
deleted email, etc) ? |
| Yes,
you can send products ON-Demand using the InstaSend™
feature built into LEAH-Merchant 3.0. Just enter
a customer/recipient name and email address then
choose a product and click a button to send the
product via email. InstaSend™ delivered products
have the same sel-expiring security features that
a normally purchased product would have. |
| What
are the requirements to install/run LEAH-Merchant?
|
|
Script
requirements:
If
your web hosting account doesn't support these
features, you can get hosting through www.MarchHost.com
or IPowerWeb
LEAH-Merchant
DPSS is easy to install via a simple setup script.
Your hosting account must meet the following requirements
(most Unix/Linux based accounts already do).
- Hosting
account must support latest version of PHP.
- Hosting
account must have MySQL DataBase Access (local
or remote).
- You
must have access to your site via FTP.
- For
best protection you must optionally have the
ability to create and access folders outside
of your public folder (often called Public_Html
or WWW on many hosting accounts) for storage
of your downloadable files. Your downloadable
products are stored in a folder outside of public
access to secure your merchandise.
- You
will need a 2Checkout
-- ClickBank
or PayPal
account to accept payments.
Get
Started
|
| Can
I store my downloadable products in any folder I
chose, since my web host doesn't allow me to access
a non public area on my web server? |
|
Of
course, LEAH-Merchant has always (since version
1.0) allowed you to place your downloadable products
in your WWW or Public_Html folder. Just be sure
to:
- Never
reveal or tell anyone the product folder name
and
- Change
the folder name from time to time to ensure
safety of your valuable products.
|
| Can
you recommend a web host that will allow easy setup
of this application? |
| We
recommend our own www.MarchHost.com.
On Cpanel based hosting accounts, this script can
be setup in 15 minutes or less. We also recommend
iPowerWeb |
| Do
I have to rename all my LEAH-Merchant powered order
pages with a .PHP extension and re-upload them to
my web server? |
|
No-
It is easier to do so, however to avoid having
to resubmit your web pages and re-optimize your
newly named existing pages for search engines,
you can simply ask your web host to allow you
to run your PHP code as html. This is usually
done by adding the following line to your ".htaccess"
file in your "Public_Folder:"
AddType
application/x-httpd-php .php .html
|
| What
will it really cost me to use this application? |
| Your
investment to own a license to use this application
on one domain is $149.97 with no other charges!
No monthly fees, no per download fees, nothing extra! |
| Does
LEAH-Merchant capture customer email addresses? |
| Yes,
this is a normal process for 2Checkout and PayPal
purchases. The application will also insert a special
form for ClickBank customers that allows them to
submit their email address during the order process.
Email addresses are then stored in the system database
for easy retrieval. You can even export the info
to an easy to use text file for mail merge or to
put into your own email application. |
| Can
I send follow-up email to my customers with LEAH-Merchant? |
| Yes,
you can. You can send announcements, news, and follow-up
email to select customers or to all of your customers
from an easy to use online control panel. |
| Who
hosts LEAH-Merchant You or Me? |
| LEAH-Merchant
DPSS is hosted on your web server. You get a license
to use it on one server and one domain. You can
also get a fully hosted version via MarchHost.com
Get
Started |
| Can
I use it to distribute any and every form of downloadable
content? |
| Almost,
although it can distribute any type of downloadable
file (zip, sit, pdf, exe, tiff, doc, xls, gif, jpg,
mp3, wav, mpeg, any file type) we have some legal
and moral restrictions please see:
license agreement |
| What
are the fees to use any or all of these out-sourced
vendor solutions (authorized retailers) ? |
|
2Checkout's
Fees:
- $49
One-Time Setup Fee (No monthly fees or other
charges)
- $0.45
per Transaction + 5.5% of Transaction Amount
- No
charges if you don't make sales
- Learn
more and open an account
ClickBank
Fees:
PayPal
Fees:
|
| Question
not answered?
Contact us |
